This Privacy Policy describes how Katy Cole Meditation collects, uses, and shares your personal information when you use our online coaching services.

1. Information We Collect

We collect several types of information to provide and improve our services:
 Information You Provide Directly:
   •    Contact Information: This includes your name, email address, phone number, and any other contact details you provide when you register for services, schedule sessions, or communicate with us.
   •    Intake Information: Information you provide during the initial consultation or intake process, such as your goals, background information, and any relevant personal details.
   •    Session Information: Notes or records of coaching sessions, including discussions, exercises, and progress updates.
   •    Payment Information: If you make payments for our services, we collect payment information, such as credit card details or other financial information. (Note: We may use a third-party payment processor, in which case their privacy policy will also apply to the handling of your payment information.)
   •    Communications: Records of any communications between you and us, including emails, messages, and other correspondence.

Information We Collect Automatically:
   •    Technical Data: When you use our website or online platforms, we may collect technical information, such as your IP address, browser type, operating system, and device information.
   •    Usage Data: We may collect information about how you use our website or online platforms, such as the pages you visit, the time you spend on those pages, and the links you click.
   •    Cookies and Similar Technologies: We may use cookies and similar tracking technologies to collect information about your browsing activity. You can control cookies through your browser settings.

2. How We Use Your Information

We use your information for various purposes, including:
   •    Providing and Delivering Services: To provide you with the online coaching services you have requested, including scheduling sessions, conducting coaching sessions, and communicating with you about your progress.
   •    Personalization: To personalize your coaching experience and tailor our services to your individual needs and goals.
   •    Communication: To communicate with you about our services, updates, and other relevant information.
   •    Payment Processing: To process payments for our services.
   •    Improving Our Services: To analyze how our services are used and to improve and optimize our offerings.
   •    Legal Compliance: To comply with applicable laws, regulations, and legal processes.
   •    Protection and Safety: To protect the security and integrity of our services and to prevent fraud or other illegal activities.

3. How We Share Your Information

We take your privacy seriously and will only share your information in the following circumstances:
   •    With Your Consent: We may share your information with third parties with your explicit consent.
   •    Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, technology providers, and communication platforms. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
   •    Legal Requirements: We may disclose your information if required to do so by law, court order, or other legal process.
   •    Protection of Rights: We may disclose your information if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
   •    Business Transactions: In the event of a merger, acquisition, or other business transaction, your information may be transferred to the acquiring entity.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
   •    Encryption: We may use encryption to protect sensitive information during transmission.
   •    Access Controls: We restrict access to your personal information to authorized personnel who need it to provide our services.
   •    Security Practices: We implement and maintain appropriate technical and organizational security measures.

However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Data Retention

We will retain your personal information for as long as necessary to provide you with our services, comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

You may have certain rights regarding your personal information, depending on your location and applicable laws. These rights may include:
   •    Access: The right to access the personal information we hold about you.
   •    Correction: The right to request that we correct any inaccurate or incomplete information.
   •    Deletion: The right to request that we delete your personal information.
   •    Objection: The right to object to the processing of your personal information in certain circumstances.
   •    Restriction: The right to request that we restrict the processing of your personal information.
   •    Portability: The right to receive your personal information in a portable format.

 

To exercise your rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable laws.

7. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website or by other reasonable means. Your continued use of our services after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Katy@katycolemeditation.com

By using our online coaching services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.